Measuring Product Performance on Amazon

Measuring Product Performance on Amazon: A Structured Diagnostic Approach
Introduction/Problem Statement
After investing time and resources into optimizing product listings, it's crucial to assess whether these efforts are succeeding. Determining success is more complex than simply checking sales numbers; it requires a sophisticated evaluation system to understand the factors influencing performance shifts.
Concept Definition/Overview
Product performance diagnostics involve evaluating key metrics across visibility, seasonality, competition, advertising impact, and content changes. It aims to not only measure performance outcomes but also identify causality.
Methodology/Analysis Factors
Key Metrics/Differences
BSR Trend: Did BSR improve month over month?
MoM Sales vs. Seasonality: Did sales exceed seasonal forecasts?
MoM Impressions vs. Seasonality: Did impressions surpass seasonal predictions?
YoY Benchmarking: How do sales and impressions compare year-over-year?
Conversion Rate Movement: Did the conversion rate increase or decline?
Note: Share of Voice % can be used, but it is primarily a brand-level metric and should be reviewed separately.
Implementation Steps/Strategies
After performance is categorized as positive, negative, or flat, further analysis identifies contributing factors.
Main Content
Specific Approaches/Solutions
Your Price: Monitor product pricing changes.
Competitor Prices: Track competitor pricing trends.
Seasonal Drop: Recognize expected dips in demand.
Negative Reviews: Count recent negative reviews on your product.
Negative Reviews on Page: Monitor negative sentiment across the listing page.
Number of Competitors: Observe changes in competition volume.
Buy Box/Deactivated: Ensure listing activity and Buy Box retention.
Badge: Verify presence or loss of Amazon badges (e.g., Amazon's Choice, Best Seller).
Advertising Analysis
Advertising Spend Level: Track advertising investment levels.
ACoS: Monitor efficiency of advertising spend.
Ad CTR: Check ad engagement through click-through rates.
TACoS: Evaluate advertising impact on total sales.
Content Change Check
Did Content Change?: Review updates in product titles, images, or bullet points to assess impact.
Best Practices
Tips and Tricks
Set up automated trackers for MoM and YoY benchmarks.
Utilize tools like Helium 10 or Jungle Scout for competitor monitoring.
Monitor Buy Box status and listing health regularly.
Special Considerations
Account for seasonality before interpreting a decline as negative.
Prioritize addressing impactful negative reviews (e.g., quality issues).
Advanced Techniques
Integrate advertising diagnostics with organic performance for comprehensive insights.
Benefits/Impact
Using a structured approach to product performance diagnostics ensures:
More accurate evaluation of optimization success.
Clear identification of factors influencing performance.
Smarter allocation of budget and resources.
Enhanced confidence in strategic decision-making.
Conclusion
Product performance analysis on Amazon demands a disciplined, multi-factor methodology. Systematic tracking and evaluation of sales, impressions, conversion rates, pricing, competition, advertising, and content changes enable data-driven improvements and sustainable success.